1. Home
  2. Responsible Gaming
RESPONSIBLE GAMING · bcc99

Responsible Gaming — Stay in Control, Stay Entertained

Bcc99 believes gaming should be purely for entertainment. We want you to play safely and in good health. On this page you'll find all our responsible gaming tools, tips, and support resources.

18+ Only Set Your Limits Support Available
18+
Minimum Age Requirement
24/7
Support Services Active
5
Safety Tools Available
100%
Your Privacy Is Protected

Our Responsible Gaming Tools

What bcc99 offers to help you stay in control of your gaming

Deposit Limit

Set your own maximum deposit limits — daily, weekly, or monthly. Once set, limits cannot be increased before the designated period expires.

Session Time Limit

Decide how long you'll play before you start. You'll receive an automatic alert or be logged out when your time is up.

Take a Break

Feel like you need a break? Temporarily pause your account for anywhere between 24 hours and 6 weeks.

Self-Exclusion

If you feel you need a longer break, you can activate self-exclusion for any period between 6 months and 5 years.

Betting Limits

Set a cap on how much you wager at one time. It's an easy way to protect yourself from sudden large losses.

Help Center

Our expert support team is available 24/7. Reach out anytime with concerns or questions — you'll find help here, not judgment.

Emergency Support

Reach out to us for any concerns:

support@bcc99.ws

1What is Responsible Gaming and why does it matter

At bcc99, we see gaming as a form of entertainment. Responsible play means enjoying yourself within your means — without letting gaming affect your wellbeing, relationships, or finances.

Online gaming and betting are growing rapidly in Bangladesh, but with that growth comes an increased risk of problem gaming for some players. bcc99 believes that with the right information and tools, every player can make the best decisions for themselves.

The core principles of responsible gaming are:

  • Gaming is always for entertainment — not as a source of income.
  • Never bet with money you can't afford to lose.
  • Set your personal limits in advance.
  • Keeping your relationships with family and friends intact.
  • Not chasing losses with bigger bets.
bcc99's Commitment: We back responsible gaming with real tools and genuine support — not just words. Your wellbeing matters more to us than our bottom line.

2How to Set Limits & Use the Tools

You can easily activate safety tools directly from your bcc99 account. Here's a step-by-step guide:

1
Log in to your account

Sign in to bcc99 with your username and password.

2
Go to the "Responsible Gaming" Section

From the profile menu, click "Responsible Gaming" or "Security Settings".

3
Set Your Preferences

Enter your deposit, betting, or session time limits and choose the duration (daily / weekly / monthly).

4
Confirm

Limits take effect immediately once saved. You can lower a limit right away, but increasing one requires a 24–72 hour waiting period.

Deposit Limit

Set a maximum deposit on a daily, weekly, or monthly basis.

Time Alerts

A pop-up or logout alert when your session time limit is reached.

Cooling-Off Period

Take a temporary break from 1 day up to 6 weeks.

Permanent Self-Exclusion

Close your account for 6 months to 5 years, or permanently.

3Signs of Problem Gaming

Problem gaming doesn't happen overnight — it builds gradually. Watch out for these warning signs:

You keep placing bets trying to win back money you've lost.
Wanting to stop playing but being unable to.
Hiding your gambling from family or friends.
You're borrowing money or spending your savings to keep playing.
Feeling restless or irritable when you're not playing.
Your work, studies, or relationships are being neglected.
You keep thinking "just one more, then I'll stop" while playing.
You're using gaming to cope with stress or depression.
Please remember: These signs are not a sign of weakness. Asking for help takes courage. The bcc99 support team is here for you.

4Check for Yourself — Self-Assessment

Answer the questions below to get a clearer picture of how healthy your gaming habits are:

1. Have you spent more than your set budget in the past month?

2. Do you find it hard to stop playing?

3. Has gaming caused problems with your family or work?

4. Have you ever bet more to try to recover losses?

5Where to Find Support & Guidance

You're not alone. bcc99 and a range of support organizations are here for you. If you feel your gaming is getting out of control, don't wait — reach out for help today.

  • bcc99 Support: Live support@bcc99.wsto email us. Our trained team will provide confidential support.
  • Account Settings: Log in to activate Responsible Gaming tools directly on your account.
  • Live Chat: Live chat with us directly on the bcc99 website — available 24/7.
  • Family & Friends: Let someone you trust know. The support of people close to you can make a real difference.
Important: Any information you share with us is kept strictly confidential. Seeking help is not a sign of weakness — it's the smart thing to do.

6For Parents — Protecting Children

Bcc99 is strictly for adults aged 18 and over. We are committed to ensuring that minors never have access to our platform.

As a parent, here's what you can do:

  • Use parental control software on your device.
  • Never share your bcc99 account password with anyone.
  • Educate your children about the risks of online gaming.
  • Keep your bank and payment details secure.
  • If you become aware that a minor has created an account, support@bcc99.wsto let us know.

7How the Self-Exclusion Process Works

Self-Exclusion is a powerful tool you can activate at any time on your own terms. Once enabled:

  • Your account will be fully locked for the chosen period.
  • You will not receive any promotional emails or SMS.
  • You will not be able to log in or make deposits.
  • Your account cannot be reopened until the exclusion period has ended.

To activate Self-Exclusion, support@bcc99.wsemail us or do it directly from your account settings. We respect your decision and will help make the process as smooth as possible.

Please remember: Once self-exclusion is activated, it cannot be cancelled before the selected period ends. This is in place for your own protection.

Helpful Tips for Healthy Gaming

These simple habits can make responsible gaming much easier to maintain:

Decide how much you're willing to spend before you start playing. Be prepared to lose that amount. Once your budget is gone, stop for the day — and set a fresh budget for the next session.

Set an alarm before you start playing. Take a break when the time is up. Use a clock or your phone's timer. Avoid long, uninterrupted gaming sessions.

Avoid playing when you're feeling down, angry, or frustrated. Your judgment suffers in those moments and the risk of bigger losses increases. Clear your head first, then decide.

Winning shouldn't be your only reason for gaming. Treat every session as entertainment — celebrate a win, but accept a loss just as gracefully. Remember, casinos and betting are not reliably profitable in the long run.

Don't hide your gaming from family or friends. Being open keeps you accountable and means they can step in to help if you ever need it.

Gaming shouldn't be your only form of entertainment. Make time for sports, reading, spending time with friends, or picking up a new skill. A varied lifestyle is good for your mental health.

Play Responsibly, Play Enjoyably

Enjoy gaming in a safe environment at bcc99. Set your own limits and play with complete peace of mind.

Register Now Log In
বাংলা